Refund policy

At KOZIA, your satisfaction is our priority. We stand behind the quality of our products and want you to feel confident with your purchase.

30-Day Money-Back Guarantee

We offer a 30-day risk-free guarantee from the date you receive your order. If you’re not completely satisfied, you can request a refund within this period.

Eligibility for Refunds

To qualify for a refund:

  • The item must be in good condition (lightly used or unused)
  • Must be returned with original packaging
  • Proof of purchase is required

Non-Refundable Items

  • Items that are damaged due to misuse or improper handling
  • Products returned after 30 days of delivery